Echo Service Documentation  

Welcome To Echo Service

The web app designed to streamline your sales and field service operations. With Echo Service platform, you can efficiently manage your job requests, team, generate invoices, purchasing quotation, warehousing, and much more, all from a single, user-friendly platform. Say goodbye to juggling multiple tools.

Getting Started

To get started with Echo Service, visit our website and sign up for an account. Our app is compatible with all major browsers and can be accessed from any device with an internet connection. Once you've created your account and subscribed, you'll be guided through a quick setup process where you can configure your company settings, import your customer data, and create account for your team members.

We also provide a trial website which you can access anytime anywhere for free, initially for you to see and get the feel with all of our available features. Simply click "Access Trial" on the navigation bar and log in. No payment, no credit card required.

Onboarding

Once you're successfully managed to register and log in, the very first best thing is setting up your website.

Managing Users

We have two type of users. First is Internal user and the second is external Users. Internal user is you, your team, and everyone that can manage all records and information. The external user is your customer, which also be able to register their account from the portal of your web page. External user cannot do anything much but keeping track for their invoice and make a payment.

Website Domain

After subscribing, you are obtaining your website address (and it will looks like : dealer9997478.echoservicesolution.com). Running your website with our subdomain will stay without incurs domain cost. However, if you wish to change it based on your business name, then additional cost will be added and charged yearly based on the top domain you choose (For example, a .com, .net, .ca, .us, and many more).

Workflow

Managing Inventory

With our platform, you can manage goods by tracking stock quantity and managing other product information.

Making Purchase Order

Purchase Order needs to be created when we are about to order a goods from vendor.

Making Job Request

Job request is the place where all of customer's request populated. Here you can describe a schedule and job description based on what user's required.

Create Estimates

Processing Field Service

Field Service is a record contains activity related to current work including the tasks that needs to be done.

Billing Invoice To Customer